Shipping & Packaging:
Who do we ship to/ Who is eligible to purchase on your site?
- Only qualified clients over the age of 19 who live in worldwide are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
Who ships my order and where are they located?
- All of our shippers who assemble and ship your order are Holders of Medical Marijuana Cards licensed for dispensaries. All hold proper documents and are licensed to grow, transport and consume marijuana. They are located in various regions across U.S.A, Canada and work together to fulfill your complete order.
How do you package my shipment?
We understand that most people require discretion. So we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.
Discreet Packaging of Weed
Customer’s security and safety is our major priority. So we do our best to make sure that all our customers do not get into any form of problems after ordering from us. We understand that Marijuana is not entirely legal in many countries, hence we always do 100% discreet packaging, to ensure that your orders arrive at your destination without any problem.
- Firstly, NO SIGNATURE is required for ANY delivery. Customer Security is very important.
- We do offer interstate and worldwide shipping which is very Discreet, Secure and Safe and We give our customers 100% guarantee that your order will make it through customs of your country without any problems.
- Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,
- If your shipment does not arrive we can provide you with proof of shipment and you are compensated but will give no refunds unless it is our error.
- Stuff is professionally wrapped into an oily plastic, no smell, no x-ray penetration and cannot be detected even with the ION scanner. Then packaged into a PlayStation or X-box carton so the buyer receives stuff as though receiving a newly ordered game.
- We do also send customized packages (diplomatic sealed ) which evade all custom checks. To avoid crushing, the bud will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via priority mail.
1. Shipping cost: Click “ Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2. Time in transit: Transit time varies with different shipping methods.
3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days. RETURN POLICY
If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.FEEDBACK
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!
Do you guarantee the arrival of my package?
- All package delivery is guaranteed
- very discreet packaging
- secured delivery
- vacuum sealed
How long does it take for me to get my package?
- It all depends on your location worlwide. We send all items via UPS, USPS, FedEX, DH. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.
ELIGIBLE SHIPPING LOCATIONS
Do you ship Medical Marijuana out of States or out of U.S.A?
- Yes we ship out of states
- We ship worldwide
What happens if I don’t get my package?
- If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Post. If a trace is filed, Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to $500 of the value of your package free of charge.We do not offer postage refunds if your order arrives late due to any postal issues
Has anyone been arrested in the ordering process?
- No one has been arrested for the past 8 years we have been operating.
- We are a registered online dispensary and as such we have a licence which covers all clients buying from us.
- It has recently come to our attention that more and more websites are starting pop up that completely lift our images and plagiarize our copy and website in an effort to trick our customers and scam people who are actually trying to find our website. Please ensure that you are in fact on our website and verify the URL in your address bar before purchasing anything and when browsing the internet.